Privacy Policy
Last updated: November 30, 2025
1. Information We Collect
Personal Information
- • Name, username, and email address
- • Profile information you choose to provide
- • Payment information (processed securely by third-party providers)
- • Communication preferences
Usage Information
- • How you interact with the BackstagePass platform
- • Content you view, create, or purchase
- • Live stream viewing duration and frequency
- • Device information and IP addresses
Content Information
- • Content you upload or stream
- • Metadata associated with your content
- • Analytics about content performance
2. How We Use Your Information
Platform Operation
- • Provide and maintain BackstagePass services
- • Process payments and subscriptions
- • Enable content creation and distribution
- • Facilitate communication between creators and fans
Improvement and Analytics
- • Analyze platform usage to improve features
- • Provide creators with audience insights
- • Monitor platform performance and security
- • Develop new features and services
Communication
- • Send important platform updates and notifications
- • Provide customer support
- • Send promotional content (with your consent)
3. Information Sharing
With Other Users
- • Your public profile information is visible to other users
- • Creators can see general analytics about their audience
- • Your username appears when you follow creators or purchase content
With Service Providers
- • Payment processors for subscription and transaction handling
- • Cloud hosting providers for platform infrastructure
- • Analytics services for platform improvement
- • Customer support tools
Legal Requirements
- • When required by law or legal process
- • To protect the rights and safety of users
- • To prevent fraud or abuse of our platform
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.
5. Your Rights and Choices
Account Control
- • Update your profile information at any time
- • Control your content sharing and privacy settings
- • Delete your account and associated data
Communication Preferences
- • Opt out of promotional emails
- • Customize notification settings
- • Control how creators can contact you
Data Access
- • Request a copy of your personal data
- • Request correction of inaccurate information
- • Request deletion of your data (subject to legal requirements)
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
7. Third-Party Services
BackstagePass integrates with third-party services for payments, analytics, and other functionality. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
9. Children's Privacy
BackstagePass is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of BackstagePass after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: privacy@backstagepass.com
- Support: Contact Page