Terms and Conditions

Last updated: January 1, 2025

Introduction

Welcome to Backstage Pass. These Terms and Conditions govern your use of our platform and services. By accessing or using Backstage Pass, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

General Terms

These Terms constitute an electronic record within the meaning of Applicable Law (as defined below) and do not require any physical or digital signatures. These Terms are published in compliance with, and are governed by, the provisions of Indian law, including but not limited to: (i) the Indian Contract Act, 1872; and (ii) the (Indian) Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 and the (Indian) Digital Personal Data Protection Act, 2023. Please read these Terms carefully before using the Platform and the Services or registering for an Account. These Terms apply to all Users of the Platform and the Services, irrespective of the mode and the manner in which they have accessed the Platform and the Services. Please also read the Privacy Policy before you use the Platform and the Services. The Privacy Policy describes how we collect, store, secure, retain, use, process, disclose, share, transfer and dispose of the information we collect or that you provide when you access or use our Platform and the Services. If you do not understand or do not wish to be bound by the terms of these Terms, you should not use the Platform and the Services. The Platform is recommended for adults or people who have attained the age of majority. As such we do not encourage minors to use the Platform; however, minors may access the Platform subject to these Terms. Subject to these Terms, use of the Platform and the Services is available only to Persons (as defined below) who can enter into legally binding contracts under Applicable Law and the Services are not targeted towards, nor intended for use by, anyone under the age of 18 (Eighteen) years or anyone who is disqualified or not competent to enter into a contract under the Indian Contract Act, 1872 or any other Applicable Law. By using the Platform or the Services, you represent and warrant that you are 18 (Eighteen) years of age or older and competent to enter into a contract. If you are under the age of 18 (Eighteen) years or the legal age of majority in your jurisdiction, your parent, or legal guardian must agree to these Terms on your behalf. Subject to the foregoing if you are not competent to enter into a contract for any reason whatsoever, you shall not, under any circumstances or for any reason, use the Platform or the Services. Further: (i) you must not be prohibited from using the Services under applicable law; or (ii) we must not have previously disabled your Account for violation of any Law or our Terms. We may, in our sole discretion, refuse to offer the Services to any Person and/or change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms are in compliance with all Laws applicable to you and the right to access the Platform and the Services is revoked where the Platform or the Services is prohibited or to the extent offering, or provision of the Platform and the Services conflicts with any Applicable Law. Pursuant to a license from TagMango Inc., the Platform is hosted, operated and controlled by TagMango in India, and the Content provided on or accessible through the Platform is not directed to any other jurisdiction or country, including any jurisdiction or country where such distribution or use would be contrary to Law or that would subject TagMango to any registration or other requirement within such jurisdiction or country. The Platform is hosted, managed and operated by TagMango only for the Indian territory and managed and operated by TagMango Inc. in respect of territories outside India. Accordingly, (i) if you are visiting / registering on the Platform from India, then, your agreement shall be with TagMango, and (ii) if you are visiting / registering on the Platform from any country outside India, then, your agreement shall be with TagMango Inc. Access to the Platform or the Services from countries, territories, and jurisdictions where such access is illegal is prohibited. TagMango makes no representations that the Platform operates (or is legally permitted to operate) in all geographic areas, or that the Platform, or the Services or the information, offered through the Platform are appropriate or available for use in other locations. Accessing the Platform from territories where the Platform, or any Content or functionality of the Platform or its portions thereof is illegal, is expressly prohibited. If you choose to access the Platform, you agree and acknowledge that you do so on your own initiative and at your own risk and that you are solely responsible for compliance with all applicable laws. Further, please refer to the country specific terms and conditions to know the specific terms, if any, applicable to you depending on the above or your place of residence. If you are using the Services on behalf of an entity, company, or other organization/association, you represent and warrant that you: (i) have the authority to bind such entity, company, or organization/association to these Terms; and (ii) agree to be bound by these Terms on behalf of such entity, company, or organization/association. If you are using the Services on behalf of any other Person (whether under his authority or otherwise), you represent and warrant that you: (i) have the authority to bind such a Person to these Terms; and (ii) agree to be bound by these Terms on behalf of such a Person. Visiting, browsing, accessing, or using the Platform and/or the Services, including by creating an Account (as defined below) constitutes your unconditional acceptance and agreement to be legally bound by these Terms, whether or not you are a registered user, you are agreeing to enter into a legally binding contract with TagMango. If you do not agree to these Terms do not access or otherwise use the Platform or any of our Services. If you wish to terminate this contract at any time you can do so by closing your Account and no longer accessing or using our Platform and Services. A minor may access and use the Platform if enabled by a parent or legal guardian. If you are considered a minor in your jurisdiction, you represent that you have your parent’s or legal guardian’s permission to use the Platform and the Services. Please have them read these Terms with you. If you are a parent or legal guardian of a minor in your jurisdiction, by allowing your child to use the Platform and the Services, you are subject to these Terms and responsible for your child’s activity on the Platform and the Services. TagMango reserves the right, at any time and from time to time, to amend, modify, revise, update, suspend, remove and/or otherwise change these Terms without prior notice to you. All such amendments and modifications shall take effect immediately when posted on the Platform. By continuing to access or browse the Platform or use the Services after any such amendments or modifications, you agree to be bound by such amended or modified Terms. For this reason, we encourage you to review these Terms whenever you access the Platform or use the Services. Be sure to read these Terms periodically to ensure familiarity with the most current version of these Terms. If you do not agree to any change to these Terms, you must immediately stop using the Platform and the Services. Notwithstanding anything contained herein, we may, in our sole discretion, refuse to offer or suspend the Services to any Person for any reason.

Definitions

Definitions: In these Terms, the following words and expressions shall bear the meanings assigned to them below. Please review the definitions to help you understand these Terms:

  • “Applicable Laws” or “Laws” means all applicable laws, statutes, enactments, acts of legislature or parliament, ordinances, judgments, decrees, injunctions, writs, rules, by-laws, regulations, notifications, circulars, guidelines, policies, directions, directives, demands, conventions, orders, interpretations, licenses and/or permits of all Governmental Authorities of all relevant jurisdictions.
  • “Content” includes all data, information and material of whatsoever nature, in digital form or otherwise, including writings, texts, comments, statements, remarks, observations, feedback, opinions, views, thoughts, ideas, testimonials, tributes, tags, ratings, scripts, calligraphies, books, documents, presentations, reports, images, pictures, photographs, GIFs, videos, audio files, films, podcasts, graphics, interactive features, software, product portfolios, and drawing and design files.
  • “Creator” means a person who registers himself on the Platform to offer and sell the Creator’s Services to the Creator’s Users.
  • “Creator’s Content” means Content provided or made available by the Creator through the Creator’s Platform, including the Creator’s Courses, the Creator’s Marks, the Creator’s Services Information, the Creator’s Terms & Conditions and Content created for the Creator’s Users.
  • “Creator’s Course(s)” means the educational, instructive, informative, scholastic services and courses offered by the Creator through the Platform, including live online courses delivered with or without the Creator, or through audio visual means, or by self-study of educational materials, whether existing as of today or introduced by the Creator later.
  • “Creator’s Fee” means fee/price charged by the Creator for the Creator’s Services.
  • “Creator’s Live Sessions” means a live, in-person session, undertaken by the Creator for a Creator’s User who subscribes for a private interaction/session with a Creator, including by using the tools and features available on the Platform.
  • “Creator’s Marks” shall mean trademarks, service marks, trade names, service names, brand names, brand marks, internet domain names, identifying symbols, logos, emblems, signs or insignia, owned by the Creator and its affiliates and licensors.
  • “Creator’s Platform” means a domain owned and created by a Creator under the Creator’s Marks by using TagMango’s Services, including TagMango’s White Label Services.
  • “Creator’s Services” means all products, services and other Content, including the Creator’s Courses and the Creator’s Live Sessions, offered for sale by the Creator through the Creator’s Platform.
  • “Creator’s Services Information” means all information about the Creator’s Services offered on the Creator’s Platform, including but not limited to:
    • description and categorization of the Services;
    • Services content and identifying information;
    • digitized images (if applicable) that depict the Services;
    • information regarding availability of the Services;
    • purchase price and other fees and charges applicable to the Services;
    • information (if applicable) on shipping of the Services, including shipping, handling and gift wrapping charges, shipping limitations or requirements, shipment information including the estimated or promised shipment and/or delivery date;
    • any text, disclaimers, warnings, notices, labels or other content required by Applicable Law to be displayed in connection with the offer, merchandising, advertising and/or sale of the Services;
    • all other terms and conditions applicable to such Services.
  • “Creator’s Terms & Conditions” means the terms, conditions, rules, regulations, policies and procedures published by the Creator on the Creator’s Platform which forms a legal and binding contract between the Creator and the Creator’s Users, including in connection with Transactions, usage of the Creator’s Services by the Creator’s Users, and the acquisition, usage, and sharing of personal and sensitive information about the Creator’s Users.
  • “Creator’s Users” means the Persons who subscribe to or purchase the Creator’s Services through the Creator’s Platform.
  • “Force Majeure” means any event beyond the reasonable control of TagMango including, but not limited to, any act of God, act of governmental authorities, legislative changes, malicious third-party attacks on TagMango’s Platform, electrical power fluctuations or failures, electrical or electromagnetic stress, environmental factors, failure of public utilities, labour unrest, hostilities between nations, war, riot, civil commotions, civil war, insurrection, blockades, import or export regulations or embargoes, national emergency, rainstorms, earthquake, fires, flooding, explosion or other exceptional weather conditions or natural disasters, acts of terrorism, accidents, sabotages, strikes, shortages in material or supply, destruction of service facilities, infectious diseases, epidemics, pandemics as well as travel restrictions or warnings due to any such events or unforeseen changes in circumstances.
  • “Government” or “Governmental Authority” means any union, state, local or other governmental authority exercising executive, legislative, judicial, regulatory or administrative functions of or pertaining to government, or any other governmental authority or statutory authority, department, agency, commission, organization, board, tribunal, court and/or other entity authorized to make Laws.
  • “Losses” means and includes:
    • any and all monetary (or equivalent) losses, damages, liabilities, demands, charges, fines, fees, and penalties;
    • costs and out-of-pocket expenses, including litigation expenses or expenses in relation to any claim, demand, action, or assessment, court costs, costs of investigation, fees paid and other disbursements made to attorneys, advisors, actuaries, accountants, and other experts;
    • unless otherwise permitted by Applicable Law, any punitive or other exemplary or extra contractual damages payable or paid in respect of any contract;
    • amounts paid in settlement; and
    • liability imposed under any settlement, award, writ, order, judgment, decree or direction passed or made by any Governmental Authority.
  • “Person” means any natural person, limited or unlimited liability company, corporation, partnership (limited or unlimited), proprietorship, Hindu undivided family, trust, union, association, society, co-operative society, government or any agency or political subdivision thereof or any other entity that may be treated as a Person under Applicable Law.
  • “TagMango” means TagMango Private Limited, a company incorporated in accordance with the laws of India.
  • “TagMango’s Content” means Content created and developed by the TagMango Group Entities and their affiliates and licensors and published on the Platform, including the TagMango Courses, the Course Content and Course Materials.
  • “TagMango Group Entities” means TagMango, TagMango Inc., and their subsidiaries, affiliates, associate companies and other group companies.
  • “TagMango Inc.” means TagMango Inc., a company incorporated in accordance with the laws of Delaware.
  • “TagMango’s Marks” means the trademarks, service marks, trade names, service names, brand names, brand marks, internet domain names, identifying symbols, logos, emblems, signs or insignia, owned by TagMango Group Entities and their affiliates and licensors.
  • “TagMango’s Partners” means a licensee, channel partner, business partner, reseller, value added reseller, vendor, distributor, service provider, contractor, and/or systems integrator of TagMango and such other Persons associated with TagMango.
  • “TagMango’s Platform” or “Platform” means TagMango’s online platform https://www.tagmango.com/ and all other internet domains, mobile applications, widgets, and other downloadable applications developed, owned, operated and/or controlled by TagMango and the TagMango Group Entities and their respective affiliates/licensors, and branded or licensed exclusively under TagMango’s Marks, whether now existing or hereinafter developed, made available by TagMango, through which TagMango Group Entities offer and provide TagMango’s Services.
  • “TagMango’s Representatives” includes employees, representatives, agents, internal and external auditors, technicians, engineers and other personnel that TagMango may designate from time to time.
  • “TagMango’s Services” means the products, services, Content, features, applications, tools, data, documents, and information offered, made available or enabled by TagMango (and/or TagMango Group Entities) through the Platform (or through third party service providers featured on the Platform) from time to time, including TagMango’s White Label Services.
  • “TagMango’s Technology” includes the algorithms, software, hardware, code, technology, devices or other functional items, processes, systems, methods of operation, concepts, interfaces, web properties, communication pathways and/or protocols used by TagMango Group Entities to provide the TagMango’s Platform and the TagMango’s Services.
  • “TagMango’s Trade Secret” includes the business idea, commercial secrets, commercial method, know-how, compilation of information, practice, pattern, technology, programs, systems, processes, compositions, technological data, technological prototypes, sales methods, distribution methods, profiles, advertising and marketing strategies, and other proprietary information developed by TagMango Group Entities that:
    • provides TagMango Group Entities with a competitive and economic advantage;
    • is treated by TagMango Group Entities in a way that can reasonably be expected to prevent the public or competitors from learning about it; and
    • TagMango Group Entities actively make efforts to maintain as a secret.
  • “TagMango’s White Label Services” means the white label platform license services provided by TagMango to the Creators.

About the Platform and TagMango's Services

  • “Terms” includes:
    • these terms and conditions;
    • such other guidelines, rules, policies, and procedures posted by TagMango on the Platform from time to time, including the Privacy Policy (each incorporated herein by reference and forming an integral part of these Terms);
    • any other agreements and terms and conditions entered into with TagMango that govern your relationship with TagMango and/or your use of the Platform and TagMango’s Services, as amended, modified, or supplemented from time to time.
  • “Transaction” means an online transaction carried out by a Creator’s User, which may include placing an order for a Creator’s Service with the Creator using the Creator’s Platform, reviewing Creator’s Service Information, and making the requisite payment via the payment gateway available on the Creator’s Platform.
  • “User” includes any Person visiting, browsing, accessing, or using the Platform and/or TagMango’s Services, including a Creator’s User.

In simple terms, TagMango offers an online platform that allows Creators to create and host their digital business in order to reach and manage their end users, customers, and subscribers. Our Creators are the most important aspect of our business.

  • The Platform enables Creators to create, design, upload, publish, and sell their Content or Services directly to their Users by enabling them to create their own Creator Platform.
  • Through the Creator Platform, a Creator can:
    • Promote, market, and showcase their skills, expertise, services, and products, and offer them for sale to Users.
    • Connect with Users and undertake transactions pertaining to the sale and purchase of their Services.
    • Publish their profile (including photo, name, qualifications, education, background, etc.), interact privately with Users using the available tools, and conduct workshops or other activities.
  • A Creator’s User may use the Platform to:
    • View information about the Creator;
    • Purchase or subscribe to a Creator’s Service and pay the Creator;
    • Schedule appointments or reserve sessions with the Creator;
    • Interact privately with the Creator (using the available tools on the Platform).
  • For the purpose of these Terms, “TagMango's Services” means all services, functionalities, and tools offered via the Platform by TagMango.

TagMango is only a platform service provider and an “intermediary” in accordance with the Information Technology Act, 2000 (including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and other similar applicable laws). TagMango is not an educational institution, content provider, or marketplace. The Platform is a technology that facilitates the creation and sale of Creator Services by Creators, and enables interaction between Creators and their Users. TagMango's only responsibility is to provision the technology and related services in accordance with these Terms.

  • All Content and Services on a Creator’s Platform, as well as the prices, terms, and overall management of the Creator Platform (excluding technological reliance on TagMango), including interactions between Creators and their Users, are solely decided and managed by the Creator. The Creator is, at all times, solely responsible for these aspects.
  • TagMango is not, in any manner, liable for disputes, claims, losses, injuries, or damage of any kind that may arise from a Creator's relationship with their Users, including Users' reliance upon information or content on the Creator's Platform.
  • The Creator Platform (created using TagMango’s Services) only serves as a medium to connect a Creator and a User for the purposes of purchasing or subscribing to the Creator’s Services.
  • You specifically understand, acknowledge, and agree that:
    • TagMango does not provide any Creator’s Services itself.
    • The Platform does not engage (directly or indirectly) in providing Creator’s Services.
    • Nothing in these Terms or on the Creator Platform can be construed to mean that TagMango is engaged in the business of selling Creator’s Services.
  • A Creator or their Services displayed on the Platform does not imply any recommendation, sponsorship, or approval by TagMango, nor does it imply an affiliation between the Creator and TagMango.
  • TagMango’s role is limited to:
    • Providing the technology to host the Creator Platform;
    • Providing necessary tools and facilities to the Creator, including:
      • Incorporating the Creator’s Content on the Creator Platform for the Users to access and transact;
      • Accessing information about Transactions and managing orders for the Creator’s Services;
      • Managing the Creator's presence on their Platform.
  • TagMango acts only as an intermediary/introducing platform and is not, and cannot be, a party to any transactions between Creators and their Users.
  • As an intermediary, TagMango has no responsibility or liability regarding any Content or transactions on the Creator’s Platform, including Creator Content and interactions or transactions between Creators and Users.
  • The Platform and TagMango’s Services are not intended for: sponsoring, promoting, or recommending any Creator or their Services; offering Creator Services for sale; soliciting any offer; rating any Creator; or providing professional advice.
  • TagMango does not pre-screen or monitor Creator Content and:
    • Cannot be held responsible for or control Creator Content or other information on the Creator Platform;
    • Does not examine, verify, research, endorse, validate or certify Content or information submitted/uploaded by Creators and does not guarantee that all such information will be complete, accurate, or reliable;
    • Cannot and does not warrant or guarantee the accuracy of Creator Content and other uploaded information;
    • Does not offer advice with respect to Creator Services.
  • TagMango is not a provider of any Creator’s Services and has no responsibility or liability for any Creator’s Services provided or not provided by any Creator.
  • Creator Services are owned and controlled by Creators (and/or their representatives/agents), and Creators are solely responsible for those Services. TagMango makes no warranties or representations regarding Creator Services or their availability.
  • TagMango does not publish Content about the Creator’s Services, such as pricing. Any interactions or transactions by a User with a Creator, accessed through the Creator Platform, are at the User’s own risk and TagMango bears no responsibility.
  • TagMango strongly recommends all Users to use the information found on the Creator Platform as an initial starting point for their own research and due diligence before engaging in any transaction with a Creator.
  • Since TagMango does not research, verify, endorse, or guarantee the accuracy or reliability of any Content on the Creator Platform, Users are solely responsible for determining whether a Creator’s Service is appropriate for their needs.
  • Any transaction for the purchase or subscription of a Creator’s Service is solely between the respective User and Creator; TagMango does not guarantee and is not liable for delivery, quality, reliability, safety, legality, or any aspect of such Services or transactions.
  • TagMango is not responsible for monitoring or controlling transactions between Users and Creators, including whether such transactions are legal, valid, or correct.
  • TagMango does not participate in the negotiation or execution of any transaction related to Creator Services between Users and Creators.
  • All commercial and contractual terms are solely determined and agreed upon between the Creator and their Users.
  • TagMango is not responsible for any non-performance or breach of contract between Users and Creators, nor does TagMango mediate or resolve any disputes between them.
  • Users must abide by any Creator Terms and Conditions when dealing with a Creator. Violation of such terms may result in cancellation/termination of Services or access.
  • Any changes, cancellations, refunds, or other issues related to Services must be resolved directly between the User and the respective Creator.
  • TagMango does not assume any responsibility for any arrangements made between Users and Creators.
  • Should a User encounter problems with any transaction, the User agrees to resolve the issue with the relevant Creator; any remedy, including refunds, lies with the Creator and not with TagMango.
  • The Creator's Terms and Conditions will govern the relationship between the Creator and their Users. In the event of a conflict with these Terms, these Terms shall prevail.
  • TagMango may, under certain circumstances, access, view, or listen to Content on the Platform including:
    • As required by applicable law;
    • To provide TagMango’s Services or respond to support requests;
    • To detect, prevent, or address fraud, security, unlawful, or technical issues;
    • To enforce the Terms.
    TagMango may also use automated systems and other technologies to analyze Content uploaded to the Creator Platform and reserves the right to remove any Content that violates these Terms or applicable laws/practices.
  • If TagMango suspects illegal, wrongful, or fraudulent activity on the Creator Platform, TagMango may inform law enforcement authorities and cooperate with any investigations as required.
  • TagMango shall not be liable for any delay, failure, non-performance, or deficiencies in TagMango’s Services when attributable to:
    • Force Majeure events;
    • User’s acts or omissions (including legal violations, misconduct, or breach of Terms);
    • Acts/omissions of third parties related to Users;
    • Acts/omissions of directors, employees, contractors, vendors, or agents of Users;
    • Legal restrictions/constraints;
    • User’s failure to provide requested information/materials;
    • Inaccurate or misleading User-supplied information upon which TagMango relies;
    • User’s failure to take corrective actions as reasonably requested by TagMango;
    • Other reasons not attributable to TagMango.
  • Notwithstanding anything in these Terms, TagMango shall not be required to provide any service if doing so would violate or contravene applicable laws.
  • TagMango may introduce new services or modify existing TagMango Services at its sole discretion, and reserves the right to introduce or revise fees, limit or discontinue any Service, or impose conditions at any time, with or without prior notice.
  • While TagMango takes steps to keep the Platform running, technical failures may occur. We will take necessary measures to remedy problems but assume no liability for any loss arising from unforeseen or technical malfunctions.
  • Use of TagMango’s Services requires a suitable environment (internet access, compatible hardware/software, and periodic updates). Meeting these requirements is the User’s sole responsibility, and requirements may change from time to time.
  • All Users must use the Platform and its features in compliance with all applicable laws and for intended purposes only.
  • Users are responsible and liable to TagMango for actions, claims, or losses arising from improper use of the Services or breach of these Terms.
  • TagMango’s Services are not exclusive to any Creator, User, or Person, and we reserve the right to provide our services to any Person, including competitors of Creators.

Terms and Conditions for Creators

License, Access & Registration

Right to Access and Registration. In order to access the Platform and TagMango’s Services, a Creator must sign up or subscribe by registering for or having an account on the Platform, following the process prescribed by TagMango ("Account"). You must provide accurate and complete information as required to create an Account. To access the Platform, the Creator will be provided a one-time password (“OTP”) on the registered mobile number or email. TagMango is not responsible for any delay, failure, or untimely delivery of OTP due to network congestion, failure, system errors, or circumstances beyond its reasonable control. The Creator is responsible for maintaining the confidentiality of the OTP and must not share or disclose it to anyone. You are solely responsible for all activity under your Account, whether by you or others. Proper supervision and control of access and use, including conformance with these Terms, is your responsibility. TagMango is not liable for loss or damage resulting from your failure to secure the Account.

Creator’s Account & Creator’s Platform:

  1. Upon successful registration as a Creator, you will get access to the Creator’s Platform based on the service offerings purchased or subscribed to. Depending on your plan: (i) you will have access to the features detailed in the relevant plan; and (ii) the Creator’s Platform will be branded under your name and Marks, and accessible to your Users under a URL designated by you. You may customize the look and feel of your Platform as permitted.
  2. The individual or entity signing up and opening an Account is the contracting party for these Terms and is authorized to use the Account.
  3. If you are registering on behalf of your employer or another entity, that organization is considered the Creator. You must use an employer-issued email and represent that you are authorized to bind the organization to these Terms.
  4. As a Creator, you or your represented entity are deemed the account holder of the created Account.
  5. According to the subscription plan, a Creator may allow one or more persons (“Creator’s Authorized Users”) to access the Account.
  6. The Creator is responsible for setting access and permissions for Authorized Users, and is liable for all acts, omissions, and defaults arising from use by Creator’s Authorized Users, as if they were your own.

License: Subject to these Terms, TagMango grants you a non-exclusive, non-transferable, revocable, restricted, limited, and non-sublicensable license to access and use the Creator’s Platform solely to offer for sale your services and undertake transactions via the Platform.

Upgradation of License Features: At any time, the Creator may upgrade by subscribing to enhanced features as offered by TagMango and by following TagMango’s process and paying additional fees and charges as applicable.

Commencement of License & Term: The Creator’s Platform will be accessible from the date of purchase (“Commencement Date”). Accordingly, the license is effective from the Commencement Date and valid for one (1) year (“License Term”), unless terminated earlier according to these Terms.

License Restrictions & Prohibited Actions:
  • The Creator shall not, directly or indirectly:
    • Copy, adapt, alter, modify, translate, localize, merge or create derivative works of the Platform;
    • Decompile, disassemble, reverse engineer, or otherwise attempt to discover source code, trade secrets or know-how;
    • Interfere with, modify, disrupt, or disable features or restrict functionality, or circumvent protection/monitoring mechanisms;
    • Remove or obscure any marking identifying TagMango as owner/author/developer;
    • Distribute, lease, lend, sub-license, or allow third-party use of the Platform;
    • Provide the Platform as part of any service bureau, time-sharing, or managed service arrangement.
  • The Creator shall not permit others to:
    • Use the Platform except as allowed by these Terms;
    • Use the Platform for unintended purposes or in a manner inconsistent with its design;
    • Modify or disrupt Platform operation or associated partner/third-party networks;
    • Transmit malware or participate in any cyberattack on TagMango or its partners’ infrastructure;
    • Use, access, or create alternative methods to use the Platform besides those authorized by TagMango, or circumvent any security/access restrictions;
    • Access others’ systems, materials, or services through unauthorized means;
    • Use the Platform in any way that infringes intellectual property or violates law;
    • Test/benchmark the Platform for competitive purposes without consent.
  • The Creator specifically must not and must not permit others to:
    • Use the Platform for commercial purposes without the appropriate license;
    • Use the Platform to build competitive products/services or to copy Platform ideas or features;
    • Create or distribute derivative works;
    • Publish or share opinions, test results, or comparative studies involving the Platform without written consent from TagMango;
    • Take action that would release the Platform or license keys into the public domain;
    • Disparage, tarnish, or harm TagMango or its Platform;
    • Assert or assist any third party to assert intellectual property claims against the Platform.

The Creator shall not, directly or indirectly, submit, upload, provide, transmit, distribute, or share any content, information, data, etc. via the Platform or Creator’s Platform that:
  • You do not have right or authority to share;
  • Is unlawful, threatening, abusive, harassing, defamatory, deceptive, or otherwise inappropriate as determined solely by TagMango;
  • Is invasive of privacy, violates publicity, or infringes intellectual property rights;
  • Impersonates others; includes personal, identification, or sensitive financial info about others; or discloses protected/confidential information;
  • Violates any law or gives rise to legal liability;
  • Encourages unlawful conduct, jeopardizes TagMango’s business relationships, or disrupts Platform operation or TagMango’s Technology;
  • Threatens security, sovereignty, or public order.

The Creator shall not use (or allow others to use) the Platform: (i) in violation of any law; (ii) in a manner which could harm, injure, or defraud any person; (iii) for unlawful or illegal activities; or (iv) in competition with TagMango. Any prohibited activity by the Creator is also prohibited when using any device, account, or network to access the Platform.

The Creator assumes full legal responsibility for all access and use of the Platform. In case of any breach resulting in claims against TagMango, the Creator must defend, indemnify, and hold TagMango harmless for all resulting losses. TagMango retains discretion to take any action needed to protect the Platform, Services, and Technology from harmful acts, and the above violations are not exhaustive.

Modifications, Enhancements & Upgrades: TagMango may, at any time and for any reason (including for updates, maintenance or optimization), modify or enhance the Platform. Such enhancements may be provided at no charge or for an additional fee, at TagMango’s discretion.

Suspension of License & Services: TagMango may, without any liability, terminate or suspend Creator’s access to the Platform and Services if the Creator breaches these Terms or fails to meet its responsibilities.

Responsibilities of the Creator

The Creator is responsible for the following:

  • Compliance with Laws: All Creator’s Services and Content must comply with all applicable laws at all times, and must not violate any such laws.
  • Uploading Content:
    • Upload and publish Creator’s Content in a complete, accurate manner and in the format required by TagMango.
    • Promptly correct any errors in Creator’s Content, whether discovered by TagMango or communicated by TagMango.
    • Cooperate with TagMango by answering queries and assisting in resolving any issues related to Creator’s Content.
    • Continuously update Creator’s Content to remain accurate and complete.
  • Transactions with Users: TagMango is not responsible for verifying or controlling transactions between the Creator and Users. The Creator and Users must verify the legality and validity of their transactions.
  • Content Removal: TagMango may require the Creator to remove content that (i) violates Terms, laws, or warranties, (ii) is inaccurate, misleading, or deceptive, (iii) fails legal requirements, (iv) could negatively affect the platform or user experience, or (v) could cause legal risk for TagMango.
  • Creator’s Terms & Conditions: Creator must clearly inform all Users about its own terms and conditions, and require Users to agree to them before transacting.
  • Licenses & Approvals: Creator must obtain and maintain all required registrations, licenses, consents, or authorizations from relevant parties or authorities for the duration of the license.
  • Legal & Regulatory Compliance: All transactions, promotions, and sales must comply with applicable laws. In any conflict, the stricter legal requirement prevails.
  • Maintenance of Resources: Creator bears sole responsibility and cost for maintaining all systems and resources required to fulfill its obligations.
  • Pricing & Sale: The Creator solely determines pricing and sales terms for its services and products offered via the platform.
  • Transaction Fulfillment: After each transaction, Creator is solely responsible for fulfillment and delivery to the relevant User.
  • Service Representations: The Creator represents and warrants that it has legal title to all offered services, will deliver services in good and merchantable condition, with packaging and marking complying with relevant laws, and that all delivery partners also comply with applicable laws.
  • Returns and Refunds:
    • For any unfulfilled transactions, Creator must follow their stated process and terms for returns, refunds, and adjustments, and inform Users of these terms.
    • The Creator will determine and calculate any amounts owed for refunds or adjustments, including taxes, shipping, and handling.
  • Warranties: All warranties for Creator’s Services are the sole responsibility of the Creator.
  • Platform Supervision:
    • Sole responsibility for supervising their own platform and its content, including by all Users (authorized or not).
    • Ensuring operation in conformity with laws, monitoring content, and setting User relationship terms.
    • TagMango is not responsible for any information or content displayed on, or transmitted through, the Creator’s Platform.
  • Operating Environment: Use the platform only with hardware, software, and infrastructure prescribed by TagMango.
  • Customer Service:
    • All agreements arising from transactions are between Creator and Users (customers of the Creator).
    • Creator is responsible for all customer issues: service, packaging, shipment, returns, refunds, adjustments, support, and warranty.
    • Provide mail address and phone number for customer complaints, and maintain a responsive customer service team as required by law.
    • Creator bears all risks and liabilities arising from transactions, including payment or fraud.
  • Use of Transaction Information:
    • Do not disclose or use transaction information, except as required for obligations under these Terms, and never for unlawful purposes.
  • Contact Manager:
    • Appoint one or more project managers to facilitate performance of obligations under these Terms.
    • If needed, promptly designate alternates with full authority.
    • Contact Managers must be authorized to act for the Creator, manage communication, and oversee performance of obligations.
  • Record Keeping, Inspection & Audit:
    • Maintain complete and accurate records (for at least nine years after license ends) for obligations and transactions under these Terms.
    • Provide cooperation for audits or inspections conducted by TagMango upon proper notice.
    • TagMango has the right to audit, inspect, and verify these records in connection with these Terms.
  • Support & Cooperation:
    • Work cooperatively with TagMango to facilitate services.
    • Allocate sufficient resources; ensure Contact Managers are familiar with Creator’s business requirements.
    • Provide timely information required for services, promptly respond to queries, and prevent any risks or liabilities for TagMango.
    • Promptly inform TagMango of any issues affecting these Terms or services.
    • Do not use TagMango services in any unauthorized way.
    • The Creator is responsible for its own expenses under these Terms.

Tagmango's Pricing, Subscription Plans, Payments and Refunds

Platform Pricing & Subscription

TagMango offers various types of subscription plans for accessing the Platform (“Subscription Plan”), and the fee and payment structure for each Subscription Plan may differ.

TagMango reserves the right to change or revise the pricing of the Subscription Plans at any time. For existing Subscription Plans for which TagMango has already received the applicable fees, any price changes will be implemented at the next billing period or renewal of the Subscription Plan.

TagMango may also charge one-time setup fees for certain Subscription Plans, and may charge additional fees to access particular features and functionalities of the Platform. Please review the details and terms applicable to each Subscription Plan on our subscription and pricing page before making your purchase.

TagMango reserves the right to offer custom plans and pricing to Creators in addition to what is listed on its subscription and pricing page. Billing cycles depend on the Subscription Plan selected and may be monthly, quarterly, half yearly, or annual.

Payment will be charged to your chosen payment method upon confirmation of your purchase, in accordance with the billing cycle for your Subscription Plan. All payments to TagMango are subject to applicable taxes, including but not limited to Goods and Service Taxes (GST).

You agree to pay all fees and charges made to your account and are solely responsible for their payment. If you have not completed payments for your subscriptions, your access to the Platform may be restricted until your account is current and paid in full.

If you are unclear about the payments applicable to your Subscription Plan, or have any questions about the Subscription Plans, please write to us at accounts@tagmango.com.

Cancellation and Refund Policy

A Creator may cancel his subscription by either writing to TagMango at accounts@tagmango.com or through his account on the Platform. When a Creator cancels his subscription, TagMango will disable his access to the Platform. TagMango may cancel the subscription of a Mentor at any time if such Mentor is in breach of the terms of these Terms. All Creators, please note there shall be no refund of the fee paid for subscription under any circumstances whatsoever.

Tagmango’s Services

Subject to these Terms, TagMango will provide the following services to the Creator:

Hosting of Creator’s Platform: TagMango will develop, host, update, and maintain the Creator’s Platform for the purposes stated herein.

Access to Creator’s Platform: TagMango will provide the necessary services to enable the Creator to:

  • Incorporate the Creator’s Content on the Creator’s Platform, so that Users can access the Content and carry out Transactions;
  • Access information about Transactions and manage orders for the Creator’s Services;
  • Manage the Creator’s presence on the Creator’s Platform.

Tracking of Transactions: TagMango will:
  • Install the necessary tracking and reporting tools on the Creator’s Platform to enable TagMango and the Creator to track Transactions; and
  • Provide the Creator with the support needed to access and view User Information and Transactions concluded by Users.

Payment Gateway: TagMango will:
  • Enter into appropriate agreements with payment gateway service providers to enable Users to complete Transactions; and
  • Develop and deploy an interface to enable Users to navigate between the Creator’s Platform and the payment gateway.
TagMango will receive all Sales Proceeds on behalf of the Creator for all Transactions and remit them to the Creator after making deductions in accordance with these Terms.

TagMango may adjust or modify the procedures, methods, and manner in which its services are provided to reflect business and operating requirements. TagMango shall be entitled to rely upon, without independent verification, the accuracy and completeness of all information furnished by the Creator for the purposes of these services, and will not be responsible for independently verifying such information. TagMango will not be liable for any inaccuracies therein or have responsibility or liability for the same.

The Creator agrees to:
  • Notify TagMango promptly upon discovery that any information provided is or may be inaccurate, untrue, incomplete, or misleading; and
  • Inform TagMango promptly of any material developments that may affect transactions as contemplated herein, directly or indirectly.

Notwithstanding anything herein, the Creator acknowledges, agrees, and confirms that:
  • TagMango’s Services allow the Creator to list services for sale directly to Users through the Creator’s Platform;
  • TagMango only provides its Platform as a medium to enable the Creator to offer and sell services to Users; and
  • TagMango is not engaging or involved, directly or indirectly, in offering or selling any goods or services, including the Creator’s Services, on the Creator’s Platform.
The Parties further agree that nothing in these Terms shall be construed to mean that TagMango is engaged in the business of retail trade.

TagMango shall not be liable for any failures, non-compliances, delays, or deficiencies in the performance of its services if such circumstances are attributable to:
  • Force Majeure (as defined below);
  • Creator’s acts or omissions (including, but not limited to, violation of laws, willful misconduct, negligent acts, or breach of these Terms);
  • Acts or omissions of third parties related to the Creator, including Users;
  • The Creator’s Content;
  • Restrictions, constraints, or prohibitions imposed by applicable laws, public policy, moral or ethical standards, or prescribed by any recognized association;
  • Failure by the Creator to provide TagMango, within a reasonable time, with information or materials reasonably requested for the performance of services;
  • Any inaccurate or misleading information supplied by the Creator to TagMango and upon which TagMango relies;
  • Failure by the Creator to take corrective action reasonably requested and identified by TagMango; or
  • Other reasons solely attributable to the Creator or not attributable to TagMango.

Payment of Sale Proceeds, Fees, Taxes, Invoicing, Terms of Payment and Commercial Arrangement

Commercial Arrangement Between TagMango & Creators

Definitions: : For the purposes of these Terms: (i) “Purchase Price” means the total gross amount payable (or paid by a Creator’s User) for a Creator’s Services, including taxes; and (ii) “Sales Proceeds” means the gross sales proceeds paid by the Creator’s Users in the course of any Transactions, including the Purchase Price, taxes and shipping and other charges. Consideration For TagMango’s Services: In consideration of the license of the Creator’s Platform and TagMango’s Services provided by TagMango to the Creator under these Terms, the Creator will pay to TagMango, an amount equivalent to a pre-agreed percentage of the Purchase Price of the Creator’s Services for each Transaction, which percentage will depend on the Subscription Plan and TagMango’s Services subscribed by the Creator (“TagMango’s Fee”). Management of Payments: TagMango will, for and on behalf of the Creator, collect all the Sale Proceeds into its nodal account using the payment gateway on the Creator’s Platform and thereafter remit all such amounts to the Creator after deducting TagMango’s Fee. To manage the whole payment process, TagMango will design the entire process, including using its payment gateway. For this purpose, the Creator’s Users may see TagMango at the checkout page and payments made by the Creator’s Users will reflect as payment made to TagMango. Any one-time passwords required to process the payments will be received by TagMango. Invoicing: TagMango will provide consolidated invoices to the Creators at the end of each month for the TagMango’s Fee. Expenses: The Creator shall be solely responsible for costs and expenses in connection with the performance of its obligations under these Terms.

Commercial Arrangement Between Creators & Creators Users

Creator's Fee: The Creator's Fee for the Creator’s Services made available on the Creator’s Platform is solely determined by the respective Creators, and TagMango has no role in determining the same. The Creator will set the Creator's Fee of each Creator’s Service offered by the Creator through the Creator’s Platform at its sole discretion and without any input from TagMango. The Creator must make available to the Creator’s Users the terms and conditions on which the Creator is offering the Creator’s Services. Please however note that if the Creator has purchased a Subscription Plan that requires the Creator to share its revenue with TagMango, then the Creator's Fee will be paid to the Creator (including by the Third-Party Payment Provider) after deducting TagMango's share, as agreed and applicable. Please read TagMango’s pricing page and other terms, if any, specified on the Platform in this regard, including these Terms. A Creator shall not bypass or circumvent the payment mechanism offered by the Creator’s Platform by soliciting payment from a Creator’s User outside the Creator’s Platform in any manner including by using any alternative method to collect the Creator’s including such as receiving payments through links to digital wallet platforms or such online payment system or electronic wallets or by cash. Third-Party Payment Providers: TagMango will integrate various third-party payment aggregators (“Third-Party Payment Providers”) to process payments for the Creator’s Services purchased through the Creator’s Platform by the Creator’s Users. Please note Third-Party Payment Providers may charge fees to use or access their services and may require the personal data of the Creators to complete any Transaction on the Creator’s Platform. Hence, prior to using any services offered by a Third-Party Payment Provider, please read their terms and conditions, privacy policy and other policies, that may apply, to understand their terms of usage and to understand how your data is being processed; this is also because, when you use the services or platform offered by such Third-Party Payment Providers, you agree to their respective terms and policies. TagMango is not affiliated with any Third- Party Payment Provider and neither TagMango nor any of the Third-Party Payment Providers are agents or employees of the other. Taxes: In respect of each Transaction, the Creator is solely responsible for all applicable taxes, including Goods and Services Taxes (GST) and other taxes as may be applicable or that may arise as a result of sales of the Creator’s Services through the Creator’s Platform. Neither is TagMango responsible to nor does it collect, pay, remit or otherwise pay on your behalf, the taxes owed by the Creator (including GST) on the Creator’s Services the Creator sells through the Creator’s Platform. Invoices: All invoices raised by the Creator on the Creator’s Users shall be in compliance with Applicable Laws and shall indicate that the Creator is the supplier of the Creator’s Services offered by the Creator on through the Creator’s Platform. Cancellation and Refund Policy: The Creator is responsible for making available the terms and conditions and cancellation and refund policy applicable for the Creator’s Platform. The Creator that the Creator shall indemnify, defend, and hold harmless TagMango and its directors, officers, agents, employees, successors, assignees, agents and authorized representatives against any Loss resulting from your failure to refund Creator's Fee in accordance with the Creator’s policies, remit the applicable taxes to the respective authority within the stipulated time period, or the Creator’s failure to comply to Applicable Laws.

Privacy

TagMango views protection of your privacy as a very important principle. TagMango understands clearly that you and your personal information is one of our most important assets. Our Privacy Policy governs our collection, use and disclosure of your personal information and is incorporated into and forms an integral part of these Terms. Please read it carefully. It describes what information TagMango collects from you and when, how, and why TagMango collects information from you, whom TagMango shares your information with and when and how you can opt-out. This is important information. By accessing the TagMango’s Platform or using our TagMango’s Services, you specifically consent to our Privacy Policy.

Confidentiality

Each User shall use commercially reasonable efforts to keep confidential, any and all data and information about TagMango (“Confidential Information”), whether written, oral or visual, disclosed to it by TagMango or which comes into his possession or knowledge, from time to time. You shall not disclose the Confidential Information to any others, except as may be required by Law or as may be required to be disclosed on a strictly "need-to-know" basis for implementing these Terms.

Intellectual Property Rights and Ownership

The TagMango’s Technology, the TagMango’s Trade Secrets, the TagMango’s Platform and the Confidential Information of the TagMango Group Entities (collectively, the “TagMango Intellectual Property”) constitute valuable trade secrets of the TagMango Group Entities. All worldwide intellectual property rights and other proprietary rights in and to the TagMango Intellectual Property and all improvements and developments in connection therewith shall be and remain the exclusive property of the TagMango Group Entities. The Users shall not, either directly or indirectly, infringe, misappropriate, or violate the TagMango Intellectual Property in any manner whatsoever. Save for the Users Content, the TagMango’s Platform and all information and Content available on the TagMango’s Platform and its “look and feel”, including but not limited to the TagMango’s Marks, copyrighted works, text, graphics, logos, button icons, images, audio/video clips, data compilations and software, and the compilation and organization thereof is the property of the TagMango Group Entities and their affiliates, partners or licensors, or is used with consent of the owner and is protected by Laws, including Laws governing, copyrights, trademarks and other intellectual property. The reproduction and use of any of these by you is prohibited unless specific written permission is provided by TagMango. Any unauthorized use shall violate copyright laws, trademark laws and other applicable intellectual property laws. All rights in the TagMango’s Platform and its Content, if not expressly granted, are reserved. Certain Content, including reference documents, digital textbooks, articles, and other information on the TagMango’s Platform are used with the permission of third parties, and use of that information is subject to terms and conditions of such third parties and by using the TagMango’s Platform, you agree to abide by all such terms and conditions. The TagMango’s Marks referenced in the TagMango’s Platform are the Intellectual Property Rights of the TagMango Group Entities. Any unauthorized use of the same is strictly prohibited and all rights in the same are reserved by the TagMango Group Entities. No use of any the TagMango’s Marks may be made by any third party without the express written consent of the concerned TagMango Group Entities. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of the Content obtained through the TagMango’s Platform for any commercial purposes. If you download or print any Content for personal use, you must retain all copyright and other proprietary notices contained therein. Subject to these Terms, TagMango grant each User a non-exclusive, revocable, non-sub-licensable, non- transferable, and limited license to access the TagMango’s Platform solely for the purpose of availing the TagMango’s Services. Nothing contained on the TagMango’s Platform should be construed as granting, by implication or otherwise, any right, license, or title to any of TagMango’s Intellectual Property and the TagMango’s Marks, without the advance written permission of the TagMango Group Entities or such third party as may be appropriate. All rights are expressly reserved and retained by the TagMango Group Entities. Your misuse of any of the TagMango’s Intellectual Property, the TagMango’s Marks displayed on the TagMango’s Platform, or any other Content on the TagMango’s Platform, except as provided in these Terms, is strictly prohibited. You are also advised that the TagMango Group Entities consider their intellectual property to be among their most valuable assets and will aggressively enforce its intellectual property rights to the fullest extent provided under Law.

Disclaimer

You acknowledge that TagMango has no duty to take any action regarding: (i) which Users gain access to the TagMango’s Services; (ii) what Content you access via the TagMango’s Services; or (iii) how you may interpret or use the Content. The TagMango’s Platform, the TagMango’s Services, the Content on the TagMango’s Platform, including without limitation, any information delivered as part of the foregoing are provided on an “as is” and “as available” basis, without warranty of any kind, express or implied, whether by statute, common law, custom, usage or otherwise, including, but not limited to performance, security, integration, quiet enjoyment, satisfactory quality and implied warranties of title, non-infringement, merchantability and fitness for a particular purpose as well as all warranties arising by usage of trade, course of dealing, or course of performance. Without limiting the foregoing, TagMango makes no warranty that: (i) the TagMango’s Platform, the TagMango’s Services, the Content on the TagMango’s Platform, including without limitation any materials and information delivered as part of the foregoing: (a) will meet your requirements; (b) will be accurate, uninterrupted, timely, secure, or error-free; (ii) the results that may be obtained from the use thereof will be effective, accurate, or reliable; (iii) the quality of the TagMango’s Services purchased or accessible by you will meet your expectations; (iv) any errors or defects in the foregoing will be corrected; and (v) is free of viruses or other harmful components. TagMango specifically disclaims all liability for any actions resulting from Creator’s use of the TagMango’s Platform and the TagMango’s Services. You may use and access the TagMango’s Platform and the TagMango’s Services at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use of and access to the TagMango’s Platform or any Service. TagMango disclaims any and all liability with respect to any Losses, personal injury or other harm that may be caused by your reliance on any advice, suggestions, recommendations or other information provided on the TagMango’s Platform or through the TagMango’s Services. TagMango does not endorse any advertiser on its TagMango’s Platform in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Indemnification

You shall indemnify, defend and hold harmless the TagMango Group Entities and their respective affiliates, licensors, partners, officers, directors, employees, consultants, agents, representatives, contractors, content providers, vendors and suppliers from all Losses brought against or suffered by any of them resulting from, arising out of or relating to Creator’s (or any third party using your identity or your Account, computers, systems, mobiles, machines, communication devices, network and others applications and resources): (i) use or misuse of, or access to, the TagMango’s Platform, the TagMango’s Services, or the Content; (ii) violation or breach of these Terms; (iii) violation or breach of any Applicable Law, whether or not referenced herein; (iv) violation of any rights of any third party; and (v) any dealings between the Creator and any third parties. TagMango reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with TagMango in asserting any available defenses.

Limitation of Liability

The Users specifically acknowledge that the TagMango’s Services are provided hereunder with the expectation that TagMango shall not assume any risks of the Users. Accordingly, in no event shall TagMango assume any risks of the Users. The Users further acknowledge and agree that every decision taken by them represents an assumption of risk and that TagMango does not and shall not underwrite or assume the Users risk in any manner. TagMango shall not be held liable for any liabilities suffered by the Users or any third party relating to or arising out of: (i) a failure by the Users to adhere to these Terms; (ii) negligent acts of the Users; and/or (iii) breach by the Users of any Applicable Law. In no event shall TagMango Group Entities and their respective affiliates, licensors, partners, officers, directors, employees, consultants, agents, representatives, contractors, content providers, vendors and suppliers be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the TagMango’s Services: (i) for any lost profits or other economic losses, loss of data and other programs, loss of opportunity, business interruption, cost of procurement of substitute goods or services, or special, indirect, incidental, punitive, compensatory or consequential damage of any kind whatsoever; (ii) for any bugs, viruses, trojan horses, or the like (regardless of the sources of origination), or (iii) for any direct damages in excess of INR 10,000/- (Rupees Ten Thousand only) or the fees (if any) paid to TagMango for the TagMango’s Services (whichever is lower), even if TagMango has been advised of, knew, or should have known, the possibility thereof. You acknowledge that the fee paid by the Creator reflects the allocation of risk set forth in these Terms and that TagMango would not enter into this agreement and Terms without these limitations. You hereby waive any and all claims against TagMango arising out of Creator’s use of the TagMango’s Platform and the TagMango’s Services, or any conduct of TagMango’s personnel. Your sole and exclusive right and remedy in case of dissatisfaction with the TagMango’s Services or any other grievance shall be Creator’s termination and discontinuation of access to or use of the TagMango’s Services. In no event TagMango Group Entities and their respective affiliates, licensors, partners, officers, directors, employees, consultants, agents, representatives, contractors, content providers, vendors and suppliers be liable any bodily injury, loss of life, loss of property or any other accident that arise out of or is in any way connected with any use of the TagMango’s Platform, the TagMango’s Services or the Content available on the TagMango’s Platform.

Third Party Services

TagMango’s Services may permit you to link to other websites, services or resources on the internet, and other websites, services, or resources, may contain links to the TagMango’s Services. The use of any websites which are controlled, owned, or operated by third parties are governed by the terms and conditions of use and privacy policies for those websites, and not by these Terms. When you access third party resources on the internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that TagMango are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between TagMango and their operators. You further acknowledge and agree that TagMango shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resources. It is your responsibility to protect your systems from items such as viruses, worms, trojan horses and other items of a destructive nature. TagMango expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with third party links that may appear on the TagMango’s Platform. You hereby agree to hold TagMango harmless from any liability that may result from the use of third-party links that may appear on the TagMango’s Platform.

Copyright Infringement Complaints

TagMango respects the intellectual property rights of others, and it strongly prohibits its Users from posting any Content on the TagMango’s Platform that violates a Person’s intellectual property rights. You shall not use the TagMango’s Services in violation of any Intellectual Property Rights of any Person, nor shall the Creator utilize the TagMango’s Platform and the TagMango’s Services and the Creator’s Platform to publish Content in a manner that would expose them to public view in violation of Applicable Laws. TagMango will, in appropriate circumstances, terminate access to the TagMango’s Platform and the TagMango’s Services of violators. If a third party believes that the Creator have violated their Intellectual Property Rights and notifies TagMango, TagMango will forthwith take all necessary action, including but not limited to immediately terminating Creator’s access to the TagMango’s Platform and the TagMango’s Services, in addition all other rights available to TagMango under these Terms, under Applicable Law and in equity. The Indian Copyright Act, 1975 (“Copyright Act”) provides a complaint procedure for copyright owners who believe that certain Content on the TagMango’s Platform infringes their rights. If you believe that your work has been improperly copied and posted on the TagMango’s Platform, please provide TagMango with a written complaint the following information: (i) the description of the work with adequate information to identify the work; (ii) details establishing that the complainant is the owner or exclusive licensee of copyright in the work; (iii) details establishing that the copy of the work which is the subject matter of transient or incidental storage is an infringing copy of the matter of transient or incidental storage is an infringing copy of the work owned by the complainant and that the allegedly infringing act is not covered under Section 52 or any other act that is permitted by the Copyright Act; (iv) details of the location where transient or incidental storage of the work is taking place; (v) details of the person, if known, who is responsible for uploading the work infringing the copyright of the complainant; and (vi) undertaking that the complainant shall file an infringement suit in the competent court against the person responsible for uploading the infringing copy and produce the orders of the competent court having jurisdiction, within a period of 21 (twenty-one days) from the receipt of the notice. On receipt of the written complaint, TagMango, if satisfied from the details provided in the complaint that the copy of the work is an infringed copy, within the time prescribed under law, take measures to refrain from facilitating such access for a period of 21 (twenty-one) days from the date of receipt of the complaint or till it receives an order from the competent court restraining it from facilitating access whichever is earlier. TagMango may restore the storage of the work in case the complainant fails to produce the orders of the competent court having jurisdiction, restraining it from facilitating access. In case the complainant fails to produce the orders of the competent court having jurisdiction within the stipulated period, TagMango shall not be obliged to respond to any further notice sent by the same complainant on the same work in the same location. You must send copyright infringement complaints to support@tagmango.com.

Governing Law, Jurisdiction and Dispute Resolution

These Terms will be governed by the laws of India, without regard to conflict of law principles. Further, the courts at Howrah, West Bengal, India shall have exclusive jurisdiction for all matters arising out of or in connection with these Terms and you agree to irrevocably submit to the exclusive jurisdiction of such courts. The concerned parties shall amicably resolve any and all disputes arising out of or in connection with these Terms, failing which the disputes shall be settled in accordance with provisions of the Arbitration and Conciliation Act, 1996. The parties will refer the dispute to a sole arbitrator to be appointed by TagMango. Any arbitral award shall be final and binding on the parties. The venue and seat of the arbitration shall be Howrah, West Bengal, India. The language of arbitration shall be English. Nothing contained in this paragraph shall preclude TagMango from applying for and obtaining any injunctive, prohibitory, and equitable or other similar urgent or interim relief from a court of law, if such judicial process is necessary to prevent serious and irreparable injury.

Termination

You may stop using the TagMango’s Platform and the TagMango’s Services at any time. If the Creator wish to terminate your account, the Creator may do so by writing to us at support@tagmango.com or by visiting the dashboard and deactivating from there. A Creator’s access to the TagMango’s Platform, the TagMango’s Services and the Creator’s Platform will automatically terminate upon the completion of the Subscription Plan, unless the Creator renews his Subscription Plan. If the Creator does not renew his Subscription Plan within 7 (days) from the date of expiry, then the Creator’s access to the TagMango’s Platform, the TagMango’s Services and the Creator’s Platform will automatically terminate. TagMango may, at any time, terminate a Creator’s right to access and use the TagMango’s Platform, the Creator’s Platform and TagMango’s Service(s) if: (i) the Creator breaches any provision of these Terms (or acts in a manner that clearly shows the Creator does not intend to, or is unable to, comply with these Terms); (ii) the Creator fails to make the timely payment of fees for the TagMango’s Services, if any; (iii) the Creator physically, verbally, or through other means abuses, threatens, bullies, or harasses TagMango or its personnel (in such circumstances, TagMango may alternatively suspend or restrict your access to the TagMango’s Services); or (iv) the Creator has repeatedly made complaints in bad faith or without a reasonable basis and continues to do so after TagMango has asked the Creator to stop (in such circumstances, TagMango may alternatively suspend or restrict your access to the TagMango’s Services). TagMango may, at any time, terminate the Creator’s right to access and use of the TagMango’s Platform, the Creator’s Platform and the TagMango’s Service(s) if TagMango is required to do so by Applicable Law. Upon termination of Creator’s access to the the TagMango’s Platform, the Creator’s Platform and TagMango’s Services for any reason, the Creator shall destroy and remove from all computers, devices, equipment, and other storage media all copies of any intellectual property owned by the TagMango Group Entities that the Creator acquired through the TagMango’s Services. Upon termination, all licenses, and any other rights and services provided by TagMango to the Creators shall cease immediately. Any such termination may result in the forfeiture and destruction of information associated with Creator’s Account. Termination of these Terms, or any license, or User's access to the TagMango’s Platform, the Creator’s Platform and the TagMango’s Services shall not limit TagMango from pursuing other remedies available to it, including injunctive relief, nor shall such termination relieve any User of its obligation to pay all fees that have accrued or are otherwise owed by such User. All provisions of these Terms which, by their nature should survive termination shall survive termination, including, without limitation, the provisions governing any licenses the Creator have granted to us, ownership of intellectual property, warranty disclaimers, indemnity, and limitation of liability.

Miscellaneous Provisions

Force Majeure: TagMango shall not be liable to the Users or any other Persons or be deemed to be in breach of these Terms by reason of any delay or deficiency in performing, or any failure to perform, any of its obligations in relation to the TagMango’s Services or other obligations hereunder if the delay or deficiency or failure was due to Force Majeure. Specific Relief: You acknowledge that your unauthorised use of the TagMango’s Services and/or the TagMango’s Platform may result in irreparable damage and injury to TagMango Group Entities and/or their respective affiliates or licensors for which money damages would be inadequate. Consequently, in the event of such unauthorised use, we, and our affiliates and/or licensors (as applicable) shall have the right, in addition to any other legal remedies available, to seek an immediate injunction against you prohibiting any further use of the TagMango’s Services and/or the TagMango’s Platform. Legal Actions: No action, regardless of form, arising out of or relating to these Terms may be brought by you after 6 (six) months after the cause of action has accrued, except where this limitation cannot be imposed by law. Waiver: Failure of TagMango to require performance of any provision of these Terms shall not affect TagMango's right to full performance thereof at any time thereafter, and any waiver by TagMango of a breach of any provision hereof shall not constitute a waiver of a similar breach in the future or of any other breach. No waiver shall be effective unless in writing and duly executed by an authorized representative of TagMango. Entire Agreement: These Terms including all related agreements and policies incorporated by reference herein, constitute the entire agreement between you and TagMango related to the subject matter hereof. Independent Rights: Each of the rights of TagMango are independent, cumulative and without prejudice to all other rights available to it under law, equity or otherwise, and the exercise or non- exercise of any such rights shall not prejudice or constitute a waiver of any other right by TagMango, whether under these Terms or otherwise. The rights of TagMango with respect to any matter conferred under any provision of these Terms shall be in addition to any other rights conferred under any other provision of these Terms, in law or in equity. Severability: If any provision of these Terms is held to be illegal, invalid, or unenforceable under present or future laws such provision shall be fully severable. Thereafter, these Terms shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part of these Terms and the remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision or by its severance from these Terms. Furthermore, in lieu of each such illegal, invalid, or unenforceable provision, we shall add as a part of these Terms, a provision as similar in terms to such illegal, invalid, or unenforceable provision as may be possible and be legal, valid and enforceable. Evidence: Subject to the Applicable Laws of evidence, you hereby agree not to object to admission of these Terms as evidence in legal proceedings. Proof: Any data in our systems can be used as proof for things that relate to your use of our TagMango’s Services and the TagMango’s Platform. This data can be used in legal proceedings, in the same way as any written document. Assignment: These Terms and agreement evidenced by it is personal to you and is not assignable or transferable by you. We may assign, transfer or delegate any of our rights and obligations hereunder to any Person without your consent. No Agency: No agency, partnership, joint venture, or employment relationship is created as a result of these Terms and neither party has any authority of any kind to bind the other in any respect. Notices: Any notices, requests and other communications required or permitted hereunder to be provided by the user to us shall be in writing, in English language, and shall be given by hand against written acknowledgement or receipt, or sent by registered mail, or by email followed by a confirmation of receipt. All notices will be deemed to have been duly given when received by us. Unless otherwise specified in these Terms, electronic notices should be sent to support@tagmango.com. We will send our notices to the Users by way of an email at the email address provided by the Users.

Contact Us

You may contact us at the following address: TagMango Private Limited C/o West Bengal Hosiery Industries Pvt. Ltd., 135 Foreshore Road Howrah, West Bengal-711102, India. Effective Date: February [●], 2025

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